/ Technical Operations Partner

Ongoing technical operations & business systems. Without the in-house department.

We handle the recurring technical, reporting, and operational systems behind growing businesses. Websites, hosting infrastructure, client reporting, CRM maintenance, and workflow automations — delivered month to month with guaranteed turnaround.

01 // Scope
Websites & Systems
Hosting, DNS, Google Workspace, CRM, and custom internal tools.
02 // Retainers
Month-to-Month
Transparent AUD pricing from $349/mo. Cancel or scale anytime.
03 // Service SLA
Down to 4 Hours
Guaranteed response times with asynchronous written updates.
04 // Region
Australia & Worldwide
AEST/AEDT working hours overlap with overnight execution.
01 // The Position
Most companies don't need a full-time in-house developer. They need a dependable technical partner who knows their setup inside out.

"Between doing it yourself at midnight and paying $100k+ for a full-time employee, there is a better operational model."

Model 01 // Automated Plugins

Maintenance Bots

They charge $200–$350/month to run automated plugin updates. When a form breaks, DNS expires, or a custom client report is required, there is no real engineer to solve it.

Model 02 // Ad-Hoc Devs

Freelance Contractors

High hourly rates ($120–$180/hr) with zero system continuity. Every small fix requires hours of onboarding, and they disappear when you need them next month.

02 // Capabilities

Technical stewardship across your entire operation.

[ 01 ]

Web & Infrastructure

Complete maintenance, updates, security, and hosting management across Plesk, cPanel, and cloud VPS. Domain and DNS configuration. Google Workspace and SMTP deliverability so client emails never fail.

Plesk / VPS DNS & SSL Google Workspace Form Delivery
Deliverable 99.9% uptime, verified backups, and zero website headaches.
[ 02 ]

Client & Campaign Reporting

Transform operational data into client-facing proof of work. We build branded PDF reports with embedded verification photos and maps, automated report generation pipelines, and client showcase systems.

Branded PDFs Proof-of-Work Geolocation Maps Automated Generation
Deliverable Flawless documentation delivered without spending your weekends compiling files.
[ 03 ]

Business Systems & CRM

CRM setup, customization, and continuous pipeline cleanup. Customer database maintenance, payment gateway configuration (Stripe), internal SOP documentation, and spreadsheet auditing.

CRM Hygiene Payment Gateways Database Audits Technical SOPs
Deliverable Clean operational pipelines and reliable customer records.
[ 04 ]

Workflow Automation

Eliminate repetitive manual busywork. We connect your applications using Zapier, Make, custom webhooks, and Google Apps Script to move data automatically between disconnected systems.

Zapier Make Google Apps Script Webhooks
Deliverable Hours reclaimed every week with zero data re-entry errors.
[ 05 ]

Custom Internal Tools

When off-the-shelf software falls short, we engineer tailored business utilities: interactive map visualizers, custom client delivery portals, and lightweight admin dashboards built specifically for your workflow.

Client Portals Map Visualizers Custom Dashboards
Deliverable Proprietary operational advantages tailored to your exact business.
Case Archive // 01

How an Australian outdoor advertising business handed over their entire technical operations.

What started as a single website project grew into comprehensive operational technical stewardship. For an Australian mobile billboard company, Net Cooky engineered and manages all web properties, server infrastructure, map proof-of-work systems, and automated client reporting.

Built & Actively Maintained:

/ High-performance web properties with continuous maintenance and monitoring.
/ Plesk hosting infrastructure with Dynamic DNS and domain management across multiple properties.
/ Google Workspace and SMTP routing ensuring 100% email deliverability.
/ Map-based proof-of-work tool with interactive geolocation pins for billboard placements.
/ Automated client-facing PDF campaign reporting engine with photo verification.
Read Full Case Archive →
50+
Hours Saved Monthly
Eliminated manual PDF assembly, photo resizing, and route plotting.
99.9%
Hosting Uptime
Continuous server health and backup monitoring on dedicated Plesk VPS.
100%
Email Deliverability
SPF, DKIM, and DMARC protocols configured for Google Workspace SMTP.
Zero
Founder Tech Triage
Founder focuses entirely on sales and campaigns while we handle the tech.
03 // Retainers

Transparent monthly capacity. No lock-in contracts.

Retainer 01

Starter

5 Hours Technical Work / Month
AUD $349 / month

Best for businesses with working websites and basic tools that need a reliable technical partner keeping systems secure and generating reports.

Included in Retainer

/ Website maintenance, security updates, backups, content updates
/ Hosting and domain/DNS monitoring
/ Email routing and Google Workspace troubleshooting
/ Form setup, deliverability fixes, and inquiry routing
/ Up to 5 client campaign reports per month (branded PDFs)
/ Monthly work summary & 1 business day response SLA
Excludes: New builds, automations, CRM overhauls, or work beyond 5 hrs.
Select Starter
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Retainer 02 // Recommended

Professional

10 Hours Technical Work / Month
AUD $649 / month

Best for businesses with active client commitments, multiple integrated tools, and recurring operational work requiring regular attention.

Everything in Starter, plus:

/ Up to 15 client campaign reports per month
/ CRM and campaign tracking maintenance and cleanup
/ Automated report generation from operational data
/ Map-based proof-of-work system maintenance
/ Basic automation (Zapier, Make, and API integrations)
/ Bi-weekly proactive summary & 4 business hour response SLA
Excludes: Major new system builds from scratch (quoted as separate projects).
Select Professional
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Retainer 03

Partner

15 Hours Technical Work / Month
AUD $949 / month

Best for businesses that want an ongoing technical operations lead managing infrastructure, client delivery portals, and advanced automations.

Everything in Professional, plus:

/ Unlimited client-facing campaign reports
/ Client portal and custom internal tool maintenance
/ Advanced workflow automations and multi-step integrations
/ Priority same-day response SLA
/ Direct WhatsApp or Slack channel for your core team
/ Monthly 30-min strategy call & quarterly systems audit
Excludes: Major new builds from scratch (quoted as separate projects).
Select Partner
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Project Builds

Fixed-scope tool builds & website rebuilds.

Quoted and delivered independently of monthly retainers.
Deliverable Description Starting From
Client Reporting System Automated PDF & web-based campaign report generator AUD $2,500
Map-Based Proof-of-Work System Interactive map visualization with geolocation pins & data AUD $2,000
Client Delivery Portal Secure client-facing dashboard for asset review & reports AUD $3,000
High-Performance Website Rebuild Clean-coded, fast-loading business website with SEO AUD $2,000
Custom Internal Tools Tailored administrative dashboards, utilities, & scripts Custom Quoted
04 // Process

Asynchronous, unhurried, documented.

01 // AUDIT

Initial Alignment

A concise conversation about your current systems, hosting, tools, and technical pain points. Secure credentials handover via 1Password or Bitwarden.

02 // CAPACITY

Retainer Allocation

Pick the monthly hours allocation that fits your current operational needs (5, 10, or 15 hours). Month-to-month billing, scale or cancel anytime.

03 // EXECUTION

Async Task Flow

Submit tasks via email, Slack, or WhatsApp. We resolve them within guaranteed response times and provide written proof of work.

04 // OVERSIGHT

Health Summaries

Regular summaries detailing tasks completed, system health, and proactive recommendations. Zero meeting fatigue.

05 // Inquiries

Start a conversation.

Tell us about the systems you run and the technical work that needs taking off your desk. We’ll review your setup and give you an honest appraisal.

Direct Channel
Response Guarantee
1 business day response (typically within hours during Australian working hours).
Operating Model
Remote operations with live Australian Eastern (AEST/AEDT) timezone overlap.
List broken items, reporting bottlenecks, or questions regarding capacity retainers.