/ Retainers & Pricing Manifest

Predictable monthly capacity. No lock-in contracts.

Choose a plan based on the hours of technical operations your business requires each month. Billed month to month in AUD, with transparent response SLAs and zero setup fees.

Tier 01

Starter

5 Hours Technical Work / Month
AUD $349 / month

Ideal for businesses with working websites and basic systems that need reliable ongoing maintenance and recurring client reports.

Included in Retainer

/ Website maintenance, security patches, weekly backups, content updates
/ Hosting and domain/DNS monitoring
/ Email routing and Google Workspace troubleshooting
/ Form setup, deliverability fixes, and inquiry routing
/ Up to 5 client campaign reports per month (branded PDFs)
/ Monthly work summary & 1 business day response SLA
Excludes: New builds, automations, CRM overhauls, or work beyond 5 hrs.
Choose Starter
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Tier 02 // Recommended

Professional

10 Hours Technical Work / Month
AUD $649 / month

Ideal for businesses with active client commitments, multiple tools, and ongoing operational work requiring regular attention.

Everything in Starter, plus:

/ Up to 15 client campaign reports per month
/ CRM and campaign tracking maintenance and cleanup
/ Automated report generation from operational data
/ Map-based proof-of-work system maintenance
/ Basic automation (Zapier, Make, and API integrations)
/ Bi-weekly proactive summary & 4 business hour response SLA
Excludes: Major new system builds from scratch (quoted as separate projects).
Choose Professional
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Tier 03

Partner

15 Hours Technical Work / Month
AUD $949 / month

Ideal for businesses that want an ongoing technical operations lead managing infrastructure, client delivery portals, and advanced automations.

Everything in Professional, plus:

/ Unlimited client-facing campaign reports
/ Client portal and custom internal tool maintenance
/ Advanced workflow automations and multi-step integrations
/ Priority same-day response SLA
/ Direct WhatsApp or Slack channel for your core team
/ Monthly 30-min strategy call & quarterly systems audit
Excludes: Major new builds from scratch (quoted as separate projects).
Choose Partner
Billed monthly in AUD
Month-to-month • Cancel anytime
Additional hours: $80 AUD/hr
Specification // Matrix

Feature comparison.

Specification Starter Professional (Recommended) Partner
Monthly Retainer AUD $349 / mo AUD $649 / mo AUD $949 / mo
Dedicated Technical Hours 5 hours / mo 10 hours / mo 15 hours / mo
Guaranteed Response SLA Within 1 business day Within 4 business hours Priority same-day
Communication Channel Email / Form Email & Messaging Direct WhatsApp / Slack
Client Campaign Reports Up to 5 / mo Up to 15 / mo Unlimited
Automated Report Pipelines Included Included
Proof-of-Work Map Maintenance Included Included
CRM & Pipeline Cleanup Included Included
Workflow Automations Basic Zapier / Make Advanced Multi-Step Integrations
Client Portal & Internal Tools Included
Proactive Reporting Monthly Summary Bi-Weekly Summary Bi-Weekly Summary
Strategy Call & Review Monthly 30-min + Quarterly Audit
Rate for Additional Hours AUD $80 / hr AUD $80 / hr AUD $80 / hr
Builds // Fixed Scope

Standalone project builds.

Major builds are scoped and priced independently of monthly retainers.
Deliverable Scope Overview Timeline Starting From
Client Reporting System Automated reporting pipeline generating branded client PDFs with photo proof and geolocation maps. 2–3 weeks AUD $2,500
Map-Based Proof-of-Work System Interactive web map visualization with custom pins, route display, and placement verification. 2–3 weeks AUD $2,000
Client Delivery Portal Secure client-facing dashboard for asset review & reports 3–4 weeks AUD $3,000
High-Performance Website Rebuild Clean-coded business website with rapid load speeds and technical SEO foundation. 2–4 weeks AUD $2,000
Custom Internal Tools Tailored dashboards, API connectors, and administrative workflow utilities. Per brief Custom Quoted

Need a custom capacity allocation?

For businesses with multiple subsidiaries or higher task volume, we scope custom retainers.

Inquire About Retainers →