We designed our working model for founders who cannot afford to waste half their week in status calls. Hand off technical problems in writing; receive verified resolution.
A concise review of your systems: hosting provider, domain registrar, DNS records, Google Workspace, CRM, and active plugins. Credentials transferred securely via 1Password, Bitwarden, or temporary delegated accounts.
Select monthly capacity: 5 hours (Starter $349), 10 hours (Professional $649), or 15 hours (Partner $949). Billed month to month. No lock-in contracts; scale up or pause anytime with simple written notice.
Send tasks, fixes, and tool requests as they arise via email, Slack, or WhatsApp. We confirm receipt, execute within guaranteed response times (down to 4 hours), and deliver written proof of work.
We don't wait for things to break. Every billing cycle (or bi-weekly on Professional+), you receive an itemized summary: hours utilized, tasks completed, security health checks, and forward-looking recommendations.
Tasks dispatched at the end of your Australian workday (4:00 PM – 6:00 PM AEST) are diagnosed and resolved while your office is closed. Verified solutions are ready in your inbox by 8:30 AM next morning.
Timezone alignment between India (GMT+5:30) and Australia (AEST/AEDT) provides live business hour overlap during your morning and mid-afternoon windows for priority discussions.
We communicate through the channels you already use: email, dedicated Slack channels, or WhatsApp. 95% of technical tasks do not require a phone call; they require sharp execution.
Hours are tracked down to the minute. You are never billed for administrative pleasantries or general questions. Every monthly summary provides an itemized record of every task executed and the exact time invested.
No. Retainers reserve dedicated engineering capacity for your business each month. If task volume is light in a given month, we use the remaining time proactively—running security audits, speed optimizations, or workflow reviews.
Additional hours beyond your plan are billed at the flat rate of AUD $80 per hour. We always inform you and receive approval before exceeding your monthly plan capacity.
Yes. All plans are strictly month-to-month. There are no lock-in contracts. Simply notify us via email before your next billing cycle to pause, adjust, or cancel.
Let’s review your current systems and determine the right monthly capacity.
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