Choose a plan based on the hours of technical operations your business requires each month. Billed month to month in AUD, with transparent response SLAs and zero setup fees.
Ideal for businesses with working websites and basic systems that need reliable ongoing maintenance and recurring client reports.
Ideal for businesses with active client commitments, multiple tools, and ongoing operational work requiring regular attention.
Ideal for businesses that want an ongoing technical operations lead managing infrastructure, client delivery portals, and advanced automations.
| Specification | Starter | Professional (Recommended) | Partner |
|---|---|---|---|
| Monthly Retainer | AUD $349 / mo | AUD $649 / mo | AUD $949 / mo |
| Dedicated Technical Hours | 5 hours / mo | 10 hours / mo | 15 hours / mo |
| Guaranteed Response SLA | Within 1 business day | Within 4 business hours | Priority same-day |
| Communication Channel | Email / Form | Email & Messaging | Direct WhatsApp / Slack |
| Client Campaign Reports | Up to 5 / mo | Up to 15 / mo | Unlimited |
| Automated Report Pipelines | — | Included | Included |
| Proof-of-Work Map Maintenance | — | Included | Included |
| CRM & Pipeline Cleanup | — | Included | Included |
| Workflow Automations | — | Basic Zapier / Make | Advanced Multi-Step Integrations |
| Client Portal & Internal Tools | — | — | Included |
| Proactive Reporting | Monthly Summary | Bi-Weekly Summary | Bi-Weekly Summary |
| Strategy Call & Review | — | — | Monthly 30-min + Quarterly Audit |
| Rate for Additional Hours | AUD $80 / hr | AUD $80 / hr | AUD $80 / hr |
| Deliverable | Scope Overview | Timeline | Starting From |
|---|---|---|---|
| Client Reporting System | Automated reporting pipeline generating branded client PDFs with photo proof and geolocation maps. | 2–3 weeks | AUD $2,500 |
| Map-Based Proof-of-Work System | Interactive web map visualization with custom pins, route display, and placement verification. | 2–3 weeks | AUD $2,000 |
| Client Delivery Portal | Secure client-facing dashboard for asset review & reports | 3–4 weeks | AUD $3,000 |
| High-Performance Website Rebuild | Clean-coded business website with rapid load speeds and technical SEO foundation. | 2–4 weeks | AUD $2,000 |
| Custom Internal Tools | Tailored dashboards, API connectors, and administrative workflow utilities. | Per brief | Custom Quoted |
For businesses with multiple subsidiaries or higher task volume, we scope custom retainers.
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